As an official re-seller and representative of Sybase products in Israel, I have been using Sybase technical support facilities available through the old www.sybase.com portal.   As this slowly but steadily dies, what is the alternative SAP provides?

I need an urgent access to the EBFs download page in order to support one of my customers - what is the new link?  Is there a transition path for old credentials approved by Sybase to SAP so that I may continue to access the resources that were available to me in Sybase?

I need also an urgent access to Sybase case-express system in order to treat one of a critical cases with yet another Sybase local custmer - what is the link for that? 

It is very unhelpful that the transition from Sybase portal to SAP portal is not made invisible to all the users that were using the portal for crucial support functions approved by Sybase in the past.  It would be a good idea to track the active customers of the site (say, MySybase users with technical support privileges) and provide them alternative solution for the functions they were willing with their customers before these functions are disabled on Sybase.com.   Not doing this disrupts normal support operation with customers and creates bad reputation for both those catering the support and Sybase/SAP.

Any quick help on this available from SAP headquarters?

Thanks.

We have a Java1.3 application and wanted to know if it can work with ASE 15.7 and/or ASA 16.

I have tested it with ASE 15.7, so far so good. After all, we are not using any Sybase-specific feature.

However, I would like to know, if there is any document or reference, talking about the compatibility of jConnect 5.5 (jconn2.jar)?

Something like this page?

http://www.sybase.com/detail?id=1065550

And I read in this page that, ASE 15.7 has a compatibility mode for 12.5 user. Does it help in my case (compatibility with jConnect 5.5)?

http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc00967.1550/html/MigrationGuide/CBHHFIAG.htm

Hi Guys,

We have installed IDES SAP ERP6 EHP6 on AIX.  We had set parameter in profile parameter. After restarting SAP system did not get up.

We have updated DBSL libarary  dbsybslib.o to 440. But still not able to up the server.

Also startsap command got hanged after starting db.

We found an error  from  /sybase/IDS/ASE-15_0/install/IDS.log. Kindly find attached for same.

00:0010:00000:00000:2013/08/26 23:58:35.19 kernel  sddone: File too large

00:0008:00000:00015:2013/08/26 23:58:35.19 server  I/O error detected during wait for BUF=0x00000001ddf8b338, MASS=0x00000001ddf8b338, Buf#=0, page=0x00000001d11dc000, dbid=6, Mass vdevno=12, vpage=524290, Buf lpage=0, Mass stat=0x80908, Buf stat=0x1, size=16384, cid=0 ('default data cache'), Pinned xdes=0x0000000000000000, spid=0.

00:0010:00000:00000:2013/08/26 23:58:35.19 kernel  sddone: write error on virtual disk 12 block 624642:

00:0010:00000:00000:2013/08/26 23:58:35.19 kernel  sddone: File too large

00:0008:00000:00015:2013/08/26 23:58:35.19 server  Error: 823, Severity: 24, State: 2

00:0010:00000:00000:2013/08/26 23:58:35.19 kernel  sddone: write error on virtual disk 12 block 626690:

00:0008:00000:00015:2013/08/26 23:58:35.19 server  I/O error detected during wait for BUF=0x00000001ddf8d120, MASS=0x00000001ddf8d120, Buf#=0, page=0x00000001d1260000, dbid=6, Mass vdevno=12, vpage=536578, Buf lpage=0, Mass stat=0x80901, Buf stat=0x2, size=16384, cid=0 ('default data cache'), Pinned xdes=0x0000000000000000, spid=0.

00:0010:00000:00000:2013/08/26 23:58:35.19 kernel  sddone: File too large

Also We have attached R3trans log also.  waiting for your valuable inputs.

Thanks ans Regards,

Mathan A

Hello All,

We are using Sybase ASE 15.7.0.42 on RHEL Linux. I am trying to configure the DB backups for the first time.  After going through SAP Note 1588316 , I created the dump configurations for both the DB and the temp logs. The local filesystems are also in place. However when I try to set the parameter 'enable dump configuration' using sp_configure it gives me an error as below;

1> sp_configure "enable dump configuration" , 1
2> go
Msg 18124, Level 16, State 1:
Server 'ABC', Procedure 'sp_configure', Line 1586:
No matching configuration options.  Here is a listing of groups:

--------------------------------------------------
Application Functionality
Backup/Recovery
Cache Manager
Component Integration Services
Configuration Options
DTM Administration
Diagnostics
Disk I/O
Error Log
Extended Stored Procedure
General Information
Java Services
Languages
Lock Manager
Memory Use
Meta-Data Caches
Monitoring
Network Communication
O/S Resources
Physical Memory
Physical Resources
Processors
Query Tuning
Rep Agent Thread Administration
SQL Server Administration
Security Related
Shared Disk Cluster
Unicode
User Environment

(1 row affected)
(return status = 1)

I was going through a few other links and found that there is another parameter 'enforce dump configuration' which should be set to 1 to enforce the dump configurations that I have created.

Request somebody to shed some light on this issue.

Thanks

Surajit

Hi Friends,

We have installed a Syclo Agentry server 3.1 in a server which is in internal network. The Agentry server is accessible from the desktop clientinstalled within the network without any problem. But we are not able toaccess the server from outside the network.

Angel protocol is using 7003 port but as per our company policy we cannot open 7003 port to the outside network. We can only open SSL port (port 443). Because of this issue we are not able to move forward.

Please help to resolve this problem.

Thanks and Regards

Keerthan Shetty A

Hi,

I want to install a second instance if SAP on the same server. My OS is windows 2008 and database is Sybase. I have one Netweaver 7.3 EHP1 SAP XI development instance already running and I want to install EP development system on the same host.

When I am running sapinst I get the error Assertion failed, database software seems to exist. Is it possible to install multiple instances on a single host in Sybase?

regards

Ivan

Hi experts,

We have issue with Solution Manager post Installation

Solman_setup initial and basic configuration is completed

in manged system configuration when i make changes in technical when click on save the Internet Explorer giving the reply after 600 sec message: 500 Session timed out but in work process the program is still running i cant able to maintain RFC connections to product system in Managed System configuration.

each and every job schedules in background is taking hours and still running

Please find the attached screen shots

waiting for the reply

Thanks and Regards..

Raju

Hello all, I recently install sybase sql anywhere 11 developer edition, and now when I login via ssh I see this below the default "last login" message:

iAnywhere Solutions, Inc. One Sybase Drive, Dublin, CA 94568, USA

Copyright (c) 2001-2009, iAnywhere Solutions, Inc. Portions copyright (c)

1988-2009, Sybase, Inc. All rights reserved. All unpublished rights reserved.

I would like to remove this. I have checked motd, /etc/motd.tail and all the entries in /etc/update-motd.d/... there's nothing I can see in there about Sybase. Thank you for any help in advance.

Ubuntu 13.04

i have question regarding problem i'm facing while working with Chinese Sybase ASE database

I'm trying to connect to a Chinese Sybase Adaptive Server on a machine with OS regional setting as China.

I'm connecting using ODBC from different Windows machine, so when using the regular ODBC connection string for connecting

( Such
as: “DRIVER={Adaptive Server Enterprise};SERVER=SYB-SRV;port=5000;UID=sa;DB=;”)

It fails with the following error message:

“RetCode:
SQL_ERROR  SqlState: 08S01 NativeError: 30016 Message: [Sybase][ODBC Driver]Bad TDS response stream received from server.

Unexpected end of reponse during login negotiation.”

When adding “charset=utf8” to the connection string we succeed to connect but, then I'm facing problems with calling other functions of the ODBC like SQLTables which is returning no data instead of returning existing tables and schemas.

can you please elaborate.

New disaster recovery support for SAP Business Suite running on SAP Sybase ASE is now available: new functionality provided by SAP Sybase Replication Server helps enterprises running SAP Business Suite applications on SAP Sybase ASE avoid the cost and business risks of downtime during system disruptions, such as database upgrades, hardware failure, power outages, natural disaster or human error. SAP Sybase Replication Server is a low impact, warm standby solution that uses database replication software for high-speed transaction log replication and enables real-time failover to a secondary site – which can be located at any distance – and failback to the primary site when operation is restored.

With this new capability, you can easily create an integrated, highly available environment that allows you to continue to operate at full speed while mission-critical business data is synchronized continuously to a warm standby, enabling a near-zero downtime environment should the production system fail for any reason. With the cost of downtime so high, wouldn’t you like to ensure continuous availability of your application data?

SAP Sybase Replication Server is available to both new and existing customers of SAP Business Suite running on SAP Sybase ASE at no additional cost. Existing customers can access and download SAP Sybase Replication Server by logging in with their login credentials at the SAP Service Marketplace (service.sap.com) and selecting “Sybase Replication Server” under the “My Company’s Software” list.

This information is meant for consultants who plan to install ERP 6.0 EHP6 with Sybase ASE 15.7 database on Linux environment.It will serve as a single source of information for all the activities to be performed during the installation.

   Media List for ERP 6.0 EHP6 ABAP on Sybase ASE 15.7

===================================================

51041989_1                              SAP ERP 6.0 EhP6 Installation Export DVD 1 / 2

51041989_2                               SAP ERP 6.0 EhP6 Installation Export DVD 2 / 2

51046720                                Sybase Adaptive Server Enterprise 15.7.0.050 RDBMS (ESD4)

SWPM10SP03_2-20009698.SAR           Software Provisioning Manager1.0 SP3 for NW higher than 7.0x 

51046516_4                              720_EXT UC Kernel for SWPM SP03 - Linux on x86_64 64bi

51046512_6                               SL CONTROLLER 720 for SWPM SP03  

Planning of Installation

============================================

Note 1680045 - Release Note for Software Provisioning Manager 1.0

Note 1554717 - SYB: Planning information for SAP on Sybase ASE

Preparation of File system & Kernel Parameters for installation

===============================================================================

Note 1496410 - Red Hat Enterprise Linux 6.x: Installation and Upgrade

Note 1310037 - SUSE LINUX Enterprise Server 11: Installation notes

Note 171356 - SAP software on Linux: Essential information

Note 1805750 - SYB: Usage of huge pages on Linux Systems with Sybase ASE

Note 1631106 - Red Hat Enterprise Linux for SAP Business Applications

Note 1678024 - Linux: NetWeaver 7.0 EhP 3 with SAP kernel 720

Note 1748888 - SYB: Inst.Systems Based on NW 7.3 and Higher: SAP Sybase ASE

Basic required File system layout

====================================

/sybase/<DBSID>                              5GB

/sybase/<DBSID>/sybsystem          1GB

/sybase/<DBSID>/sybtemp                    5GB

/sybase/<DBSID>/saptemp                    5GB

/sybase/<DBSID>/sapdiag                    5GB

/sybase/<DBSID>/sapdata1          20GB

/sybase/<DBSID>/sapdata2          20GB

/sybase/<DBSID>/sapdata3          20GB

/sybase/<DBSID>/sapdata4          20GB

/sybase/<DBSID>/saplog1                    20GB

/usr/sap                              50GB

/sapmnt/<SID>                              20GB

Note: Space allocation shared above is just a sample represented. Consultants are expected to work out appropriate sizes based on individual customer requirements. For guideline SAP note 1748888 can be referred.

   Known issues during installation

==============================================

Note 1548438 - SAPinst Framework 720-2 Central Note

Database configuration post installation

======================================================

Note 1539125 - SYB: Configuration Guide for SAP Sybase ASE 15.7.0

Hi Sybase expert,

As part of a reorganization activities, I need to change the datafiles and transaction log to another drive. My question is:

How can i change the datafiles and transaction log paths?

Im on ASE 15.7 and Windows Server

Best Regards ¡¡¡

Hi All,

We are installing ERP 6.0 EHP 6 IDES on SUSE Enterprise 11 x64 Server. I have used database SYBASE_ASE_15.7.0.50 and software provisional manager SWPM10SP03_4-20009701.SAR for the installation according SAP note: 1803322. But it is giving error at "configure database server" phase.  I am getting below error,

Error: Assertion failed: Unable to set up initial database configuration parameters. Refer to trace file sapinst_dev.log for further information.

And please let us know how to get SAP support if not system is registered in service marketplace because this is the first system in our landscape.

Regards,

Jithin M

Hi,

When starting sybase control center wwindows service , I am getting the following error from log file and can not start it.

What are your opinions ?

Regards.

2013-03-29 15:00:29,362 [ERROR] [services.BootstrapService                    ] [Agent Bootstrap Thread] - com.sybase.ua.service.AgentServiceException: BootstrapService encountered 0 service and 6 plugin failures and is configured to shutdown on startup failure.

Messages:

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.0.0. Failed to start database engine java.lang.IllegalStateException: ASAEngine: The "scc_repository" dataserver Engine could not be started

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.0.1. Failed to start Repository Service: Failed to open Repository: Failed to connect to repository to perform upgrade. java.lang.RuntimeException: Failed to open Repository: Failed to connect to repository to perform upgrade.

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.0. Failed to decrypt the password using the security service's currently configured encryption algorithm.

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.1. java.lang.NullPointerException

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.2. An error has occured while attempting to start the Scheduler Service. org.quartz.SchedulerConfigException: Failure occured during job recovery. [See nested exception: org.quartz.JobPersistenceException: Failed to obtain DB connection from data source 'SCC_REPOSITORY': java.lang.NullPointerException [See nested exception: java.lang.NullPointerException]]

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.3. java.lang.RuntimeException: com.sybase.scc.orm.dao.DaoException: Repository is not currently available. This problem would be expected during a network configuration change and may resolve itself.

2013-03-29 15:00:29,362 [ERROR] [startup.Main                                 ] [Agent Bootstrap Thread] - Failed to bootstrap agent server.

com.sybase.ua.service.AgentServiceException: BootstrapService encountered 0 service and 6 plugin failures and is configured to shutdown on startup failure.

Messages:

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.0.0. Failed to start database engine java.lang.IllegalStateException: ASAEngine: The "scc_repository" dataserver Engine could not be started

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.0.1. Failed to start Repository Service: Failed to open Repository: Failed to connect to repository to perform upgrade. java.lang.RuntimeException: Failed to open Repository: Failed to connect to repository to perform upgrade.

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.0. Failed to decrypt the password using the security service's currently configured encryption algorithm.

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.1. java.lang.NullPointerException

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.2. An error has occured while attempting to start the Scheduler Service. org.quartz.SchedulerConfigException: Failure occured during job recovery. [See nested exception: org.quartz.JobPersistenceException: Failed to obtain DB connection from data source 'SCC_REPOSITORY': java.lang.NullPointerException [See nested exception: java.lang.NullPointerException]]

          Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.uep.admin.agent.plugin_2.1.3. java.lang.RuntimeException: com.sybase.scc.orm.dao.DaoException: Repository is not currently available. This problem would be expected during a network configuration change and may resolve itself.

          at com.sybase.ua.services.BootstrapService.doStart(Unknown Source)

          at com.sybase.ua.service.AgentServiceBase.start(Unknown Source)

          at com.sybase.ua.startup.Main$AgentBootstrapListener.run(Unknown Source)

Hi Folks, thanks for reading my questions

Ive been researching about doing update statistics on ASE 15.0.3 , and some things i cant find a clear docmentation referece...

1)  When doing a reorg rebuild, event that the indexes are effectively rebuilt, the statistics for all columns in the indexes are not collected along it.

Only for the leading column for the PK. So, its necessary to rerun update index statistics, in order to gather the statistics for the remaining columns in the indexes. Is this correct? If its necessary to collect the indexes, it would be realy helpful to DBAs to have this information on the following link

http://infocenter.sybase.com/help/topic/com.sybase.help.ase_15.0.commands/html/commands/commands78.htm

2)  Our standard procedure is to run “update index statistics table“ for all of our tables. We are planning to use sampling , but it seems  necessary to collect

a full table statistics for the given table in order to have sampling working as expected. Is it correct?  (we are using DOL tables). Could be possible to run update statistics on the PK first in order to have ASE to start using sampling properly?

3)  Its not clear to me if using “sampling” effectively makes update statistics to collect a lower number of pages. Im in doubt if ASE effectively reads all the pages

but discard information, or if it somehow uses the OAM in order to skip reading pages…    Is there a good reference for this?

Hello,

I am new to Sybase and am currently in a position where a distributed QA ECC system needs to be refreshed from production.  The database has already been backed up and 'restored' from PRD to QA.

I have no experience with restores/refreshes on Sybase.  My experience is with systems on DB2 databases where, after the DBAs performed a redirected restore, specific post-processing tasks were required based on the system type (primarly performed by Basis).

Any help or guidance is appreciated.

Thanks,

Michael

i started to know how to increase master database size.(not tempdb)

only can i set "resize master physname="/sybase/data/master.dat",size="100m"

              "alter databas master.."

that it is?

please le me know the way..

and..

total datbase size is 550G

and if tempdb size is 2.5G , is it proper?

this server is based on web.

and .. this is ase157sp102

Last week I had a big trouble to solve: The Workflow guys needs to send emails but the customers smtp is on the cloud (outlook.com).

I looked for any solution for at least 8 weeks without found a light at the end of the tunnel. Last friday i found a solution that I want to share with you.

First, let me show you some detail of the entire enviroment. The is a implementations of SAP Baseline over Sybase ASE. The landscape is a three single servers as DEV, QAS and PRD and to manage the project, a Solution manager. Due the project is over Sybase ASE, the Baseline is over EHP6 (the minimal EHP that supports Sybase is 5)

The first step is make the initial setup, as sets up on RZ11 the parameters and bla,bla. My apologizes if want to see the initial steps here, but it isn´t waht i mean, but a steps beyond. If you need these initial steps, use the  Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP.

I am assuming that you have been done all steps described on this note. Let me share the solution that i found.

The customers SMTP is on the cloud, uses TLS over 587 TCP port and just accepting autenticated connections. Big trouble, isnt it?

First step - Bringing up an standard SMTP server

The entire Landscape is over Microsoft platform (Windows 2008 R2 64bit). On this platform, totally included on Operatinal System license is the IIS + SMTP server. The first thing to do is put the IIS6 + SMTP server up and runnig. Follow this cookbook.

Right click on computer, manage. Find Features, add features and Select SMTP

The Wizard will ask you to install some required components. You must install it, other hand the SMTP will not install.

After that, let me show what to configure. We will use this SMTP as a "Proxy" and be advised that if you try to send emails thought this server directly to others SMTPs, usually your server will be black listed due SMTP actual configurations and security agreements to configure its server. Keep in mind you are working on a trusted enviroment and the main requirement is not put a fully configured SMTP on a Internet but send emails from SAP to the cloud.

Turning back...

The SMTP configuration

Configure you new SMTP server to allow anonimous connections. Go to athentication button, located on access sheet.

Do not worry. We will secure the server on another way. Just for simplify you config on Netweaver (SCOT transaction), keep as showed here.

On the button connection, you can close the connections for you SAP server that needs the send the emails. But is optional. In my case, i kept it opened to all connections.

On the button Relay, configure it to allow just your SAP server or the servers you want to use this SMTP. This is a very import step: If you keep open relay, anyone on you net can use your server. For the project I kept it allowing the Network of the server allowing to relay emails thought it, because I will use it for entire landscape and future servers.

Be carefull on its configuration. observe that is configured it to allow just relay for the LAN!

Go to delivery sheet, Outgoing Security.

Here  configure the credentials for the SMTP server that the ISP gave to you. If it uses TLS as criptografy, remenber to check it. For security reasons, i replaced it here.

Go to Oubound connections and configure the right port to your SMTP connects to.

The secret resides here.Click on advanced and configure as bellow:

Configure the Smarthost here with the SMTP provided to you. If you configure this Smart host, all messages will be delivered just for this SMTP and this SMTP will be on charge to delivery to the internet.

Save the configurations, restart the SMTP and configure the SCOT to points to this  SMTP server.

Using as showed, you can connect to any SMTP server, using or not using cryptografy, using or not Authentications or any other configurations required for relay messages.

Of course, this solution was build on Microsoft, but you can do the same over the Linux using the millions of SMTP servers available. Just take some hours to configure the minimal but secured.

Best Regards!

See you soon!

Frederich Murador

September/2013

Hi  Gurus,

We are getting one rare issue in our ERP server.

Two background jobs are consuming around 5 , 6  hours to complete. (which having the progam: SAPKKA07 ,  RKKKS000 )

If i restart the sap server and run the same background jobs,  it finishes  in less than 5 minutes.

I have found the plenty of resource available when it takes lots of time,  and sufficient DIA, BG work process are in waiting.

Still it consuming lot time to complete it..

environment:

Windows 2008, SAP ECC6.0  EHP6, Sybase 15.7

Could you please through some light on this, at least how to start the analysation:

as the job is successful does not contain much more log details, as compared to the job successful in less then 5 mins.

Thanks in Advance

Balaji